Monthly Archives: March 2020

Routine Face to Face Appointments

Please be aware that from 11th March 2020, all routine face to face appointments have had to be cancelled in line with Public Health guidance regarding the coronavirus situation. However if you had a booked appointment, a clinician will be contacting you via telephone instead.

Please do not come to the surgery unless this is by prior arrangement as you will not be able to access our building to book an appointment or to collect your prescription . This is to reduce the infection risk to our patients and staff.

Please call us on 01727 855500 where you will be offered a triage telephone appointment where needed or given other appropriate advice and guidance.

We can also offer video consultations and we would recommend you make use of our website where you can complete an on-line consultation. If you have Patient Access available to you then you can send us a message or request your repeat medication.

Important information about Coronavirus – COVID-19

We want to let you know that, while you may have heard that one of our patients has recently been tested positive for COVID-19 following foreign travel to an affected country, this person has had no contact at all with this practice since their return to the UK. Consequently there is no increased risk to any other Maltings Surgery patients or staff.

Advice for people returning to the UK and travellers to the UK:

you may need to seek medical advice if you’ve recently travelled to the UK from somewhere with a higher risk of coronavirus.

These places are:

  • Cambodia
  • China
  • Hong Kong
  • Iran
  • Italy – only northern Italy (anywhere north of Pisa, Florence and Rimini)
  • Japan
  • Laos
  • Macau
  • Malaysia
  • Myanmar (Burma)
  • Singapore
  • South Korea
  • Taiwan
  • Tenerife – only the H10 Costa Adeje Palace Hotel
  • Thailand
  • Vietnam

If you’ve been to one of these places in the last 14 days find out what to do using the NHS 111 online coronavirus service.

Do not go to a GP surgery, pharmacy or hospital.

Call 111 if you need to speak to someone.

More information on COVID-19 is available here: