To request a visit please ring 01727 855500.
Please try to make requests for home visits before 10.30am if possible. You will be rung back by our assessment team, whose job it is to assess whether a visit is necessary. Doctors are not obliged to visit anyone, rather to assess what is necessary for a patient’s care.
Home visits are reserved for patients who are unable to leave the house, due to disability, ill health or general frailty.
We do not normally visit children at home as they can usually be brought to the surgery.
Lack of transport is not a reason for a home visit.
We would ask all other patients to attend the surgery if possible, as home visits are time consuming for doctors and a surgery consultation generally offers higher quality of care due to full surgery facility and availability of additional resources.
Following these guidelines will enable us to offer the home visiting service to those most in need.