Urgent Out-of-Hours Service

You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.

Call 111 if you need medical help fast, but it’s not life-threatening – for example, if you:

  • think you need to go to hospital
  • don’t know who to call for medical help
  • don’t have a GP to call
  • need medical advice or reassurance about what to do next

For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number.