Urgent Out-of-Hours Service

You should only call 999 in an emergency – for example, when someone’s life is at risk or someone is seriously injured or critically ill.

Call 111 if you need medical help fast, but it’s not life-threatening – for example, if you:

  • think you need to go to hospital
  • don’t know who to call for medical help
  • don’t have a GP to call
  • need medical advice or reassurance about what to do next

For health needs that are not urgent, you should call your GP. If a health professional has given you a number to call for a particular condition, you should continue to use that number.

NHS 111 in BSL

The NHS 111 service is available for deaf people to contact 111 medical staff. Fully qualified and experienced interpreters. This is for use when:

  • you need help quickly, but it is NOT an emergency;
  • you think you might need to go to A&E but are not in imminent danger
  • you don’t know who to contact, or your GP is not available;
  • you need health information or advice on what to do next.

How To Make Contact

Making contact in BSL is easy. You can do it from any computer, and almost all tablets and mobile phones.

Go to www.interpreternow.co.uk/nhs111. Click on Connect – a BSL interpreter will appear on your screen.

Further details available on: www.signhealth.org.uk

or generally unwell? Visit your Pharmacy early to get advice and treatment.