Need help with a medical or admin request, including appointments?

Do we have your up to date mobile number?

Register for the Text Reminder Service

You can now register to receive information by text message on your phone regarding appointments and health care. 

We use Chain SMS to message our patients

Chain SMS is

A system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!

Some examples of how we might use it

  • Reminders or notifications (eg. prescriptions ready)
  • Responding to simple queries (e.g. if you had a quick question about your medication)
  • Letting you know we tried to call
  • Sending you advice at the end of a consultation

The Practice name will always be at the bottom of the message. You won’t be able to reply them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way please let us know.

To register for this service please complete our communication consent form. No identification is required for this service. If more than one person shares the use of the mobile phone number given for text messages, we will need a consent form from each of those people.

Change of details

If you have recently changed your mobile number or any of your other personal information please complete the Change of contact details form.

The Practice cannot be held responsible for messages sent to or received by the wrong person.

Opt out of Text Reminder Service 

If you would like opt out of any future contact via text messaging, then please let us know.